Bella Hair Salon at 4225 Western Boulevard #200, Jacksonville, North Carolina.

I went in, explained exactly what I wanted and showed the stylist a picture. She suggested an all over color and toner. I'm no professional but I knew that would not achieve the look I wanted so I explained to another stylist who told my girl she needed to do an all over highlight, a balayage, and a base break for my roots to lighten it up and blend the color. I told her if she couldnt do it I would appreciate the honesty. She said she could do it. After 4 hours and 40 minutes, my hair looked basically the same. I expressed my concern and all I got was "this is a process, you'll have to come back again to achieve the look you want" I told them I was extremely mad and needed to get out. A stylist called Amy, who told her to discount the service. Although nice, I gathered that the girl doing my hair was new and may have been in way over her head. I won't be going back. Too bad I can't show before/after pics to show the lack of result.