Charleston Place Apartments at 400 Charleston Lane, Jacksonville, North Carolina.

I have lived in worst looking apartments then this place and had way better service ! Hands down worst apartment complex I have ever lived in. The staff is horrible don't help with anything they just go around every question you have. Also to pay rent they make it impossible to do that on time when the app they want you to use won't tell your actual amount. My wife and I got charged a late fee and "other charges" for being a day late on rent. Which we have never done before. My advice is to stay far away from this place. I'm currently looking to move some where else.

These apartment were roach infested! Everytime I walked outside I would see a roach near the stairs or crawling up the side of the building. Walls are paper thin. I could here my next door neighbors all the time. The man would be the one always yelling aggressively at his kids and wife. It was horrible. Doors wouldnt close completely. The outer most doors weren't installed correctly so they scraped the bottom when trying to close it. However the woman who works in the desk that you can see at the office was always nice and helpful. Maintenance guys also were polite.